Shipping policy
Last Updated: 02/09/2026
At Label By Ashee, we are committed to delivering your orders safely, quickly, and conveniently across India.
1. Shipping Coverage
We currently ship orders across India, subject to serviceability of the delivery location.
2. Order Processing Time
- Orders are generally processed within 1–3 business days after successful order confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- During sales, promotions, or festive periods, processing may take slightly longer due to increased order volumes.
3. Delivery Time
Once your order has been dispatched, the estimated delivery time is:
- Metro & Major Cities: 3–5 business days
- Other Cities & Towns: 4–7 business days
- Remote/Non-Serviceable Areas: 7–10 business days or longer
Delivery timelines are estimates and may vary depending on the destination, courier availability, weather conditions, public holidays, or other unforeseen circumstances.
4. Shipping Charges
- Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
- We may offer free shipping on selected orders, products, or promotional campaigns.
- Any applicable shipping charges will be clearly communicated before payment.
5. Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation and tracking details via your registered email address, phone number, or WhatsApp, where applicable.
You can use the tracking information to check the current status of your shipment.
6. Delayed Deliveries
While we work with our logistics partners to ensure timely delivery, delays may occasionally occur due to:
- Severe weather conditions
- Natural disasters
- Public holidays
- Courier/logistics disruptions
- Incorrect or incomplete delivery information
- Remote or difficult-to-service locations
- High order volumes during sales and festive periods
If your order is significantly delayed, please contact our customer support team and we will assist you.
7. Incorrect Shipping Address
Please make sure that your shipping address, phone number, and other delivery details are correct before placing your order.
If an incorrect address is provided and the shipment has already been dispatched, we may not be able to change the delivery address. Additional shipping charges may apply for re-shipping, if applicable.
8. Failed Delivery / Returned Shipments
If a shipment cannot be delivered due to an incorrect address, incomplete address, recipient unavailability, refusal to accept the package, or repeated failed delivery attempts, the order may be returned to us.
For prepaid orders, any refund or re-shipping will be handled according to our Refund & Cancellation Policy.
For Cash on Delivery orders, re-shipping may be subject to additional charges or restrictions.
9. Damaged or Tampered Packages
Please inspect your package at the time of delivery.
If the package appears damaged, opened, or tampered with, please refuse the delivery where possible and contact our customer support team immediately.
For product-related claims, you may be required to provide photographs/videos of the package and product for verification.
10. Multiple Products in One Order
If your order contains multiple products, we may ship them together or separately depending on product availability, warehouse location, and logistics requirements.
You may receive separate tracking details for different shipments.
11. Contact Us
If you have any questions regarding your shipment or delivery, please contact us:
Brand Name: Label By Ashee
Email: labelbyashee@gmail.com
Business Hours: Mon-Sat: 9AM - 7PM